Feedback & complaints
Tell us if something is wrong. Every report is read by senior management and handled confidentially.
What you can report
- Problems with assistance — quality, quantity, or people left out
- Rude, unfair or corrupt behaviour by GFO staff, volunteers or partners
- Sexual exploitation or abuse by anyone working with GFO
- Fraud, theft or misuse of aid
- Suggestions to improve our work
Our promise
GFO has zero tolerance for sexual exploitation and abuse. Reports are confidential, you will not lose assistance for complaining, and you can choose to stay anonymous.
You can also report by phone on +249 911 363 097, or in person at our office in Nyala.